Got Questions? We've got answers!
Find answers to our most frequently asked questions and learn everything you need to know for a relaxing, and rejuvenating experience.
Absolutely. Please let us know your preference when booking, and we will ensure you are paired with the therapist you feel most comfortable with.
Yes, we recommend arriving 15 to 20 minutes before your scheduled time. This allows you to fill out any necessary intake forms, change comfortably, and start your relaxation on time.
We will do our best to accommodate you! However, to keep our schedule on track for other guests, your treatment time may be shortened while the full service fee still applies.
We require at least 24 hours’ notice for cancellations or rescheduling. Cancellations made with less than 24 hours’ notice or no-shows may incur a fee of 60% of the service cost.
Yes, we offer specialised Prenatal Massages and gentle, pregnancy-safe facials. We advise waiting until after your first trimester (12+ weeks) and recommending a quick check-in with your doctor beforehand.
Please let us know during booking and note it on your intake form. We can adjust products to avoid specific allergens (like nut oils or perfumes) or adapt techniques for conditions like high blood pressure or joint issues.
